Order Processing

Orders are processed within 1–2 business days (excluding weekends and holidays).
Customers receive confirmation and dispatch notifications via email.

Delivery Timeframe

Standard UAE delivery takes 2–5 business days.
Longer times may apply for promotions, bulk orders, or remote areas, with prior notification.

Delivery Charges

Free delivery is available for mattresses in major UAE cities.
Charges may apply for accessories, smaller items, or deliveries outside standard areas and will be shown at checkout.

Delivery Restrictions

Deliveries are available within the UAE only.
International shipping is not available.

Delivery Process

Accurate address and contact details are required.
Customers or authorized representatives must be present to receive and sign for the order.
The delivery team may contact customers to schedule a convenient time.

Missed Deliveries

Re-delivery may incur a fee if the customer is unavailable.

Assembly & Installation

Complimentary mattress and bed base setup may be provided upon request, including packaging removal.

Damages & Inspection

Inspect products on delivery.
Report any damages immediately.
Claims after acceptance without remarks may not be honored.

Delivery Delays

Mattress Mania is not responsible for delays due to external factors such as traffic, natural disasters, or courier issues.

Contact

For Customisation or shipping or delivery inquiries, please call +971552880535.

Making SEERON — UAE’s Top Mattress Brand